Website Privacy Policy

This privacy policy explains how Barking Springs Dog Ranch, owned and operated by Austin Dog Kennels (“Barking Springs,” “we,” “us,” or “our”), collects, uses, and protects information you provide when you visit www.barkingsprings.com.

Barking Springs is committed to protecting your privacy. If we ask you for information that can identify you when you use this website, it will only be used in accordance with this privacy policy.

This policy is effective as of October 14, 2026.

Information We Collect

We may collect the following information when you fill out a form, contact us, sign up as a new customer, book a service, or subscribe to our emails:

  • Your name
  • Contact information, including email address, phone number, and mailing address
  • Information about your dog, such as name, breed, age, vaccination records, and care needs
  • Demographic information, such as ZIP code, preferences, and interests
  • Details you share in a message or service inquiry
  • Other information relevant to customer surveys or offers

Online booking and customer accounts are handled through our booking provider, Gingr. Information you enter in the booking portal is also subject to Gingr’s privacy policy.

How We Use Your Information

We use this information to understand your needs and provide better service, including to:

  • Respond to your inquiries, manage reservations, and keep internal records
  • Care for your dog while it is with us
  • Improve our services and website
  • Send occasional emails about our services, availability, events, or pet care tips you may find useful
  • Contact you by email, phone, text, or mail for market research
  • Customize the website according to your interests

Microsoft Clarity and Microsoft Advertising

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

How We Use Cookies

A cookie is a small text file stored on your device when you visit a website. Cookies help us analyze web traffic and remember your preferences so the site can respond to you as an individual.

We use traffic log cookies and analytics tools, such as Google Analytics and Microsoft Clarity, to see which pages are used and how visitors move through the site. We use this data for statistical analysis, website improvement, and advertising measurement.

A cookie does not give us access to your computer or any information about you beyond the data you choose to share. Most browsers accept cookies automatically, but you can change your settings to decline them. Doing so may prevent you from using some features of the website.

Sharing and Security

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share information with trusted service providers, such as our booking, email, hosting, and analytics platforms, only as needed to operate our website and services.

We use reasonable physical, electronic, and managerial safeguards to prevent unauthorized access to or disclosure of the information we collect online.

Links to Other Websites

Our website may link to other websites, including our online booking portal and our social media pages. Once you leave our site, we have no control over those websites and are not responsible for the privacy of any information you provide there. Please review the privacy policy of each website you visit.

Controlling Your Personal Information

You can limit the collection or use of your personal information in the following ways:

You may request a copy of the personal information we hold about you, or ask us to correct or delete it, by contacting us using the details below. We will promptly correct any information found to be incorrect.

Compliance with EU Consumer Rights Directive

In compliance with the European Union (EU) Consumer Rights Directive, we provide an easily accessible link to information about the EU’s Online Dispute Resolution (ODR) resources. These resources allow EU consumers to learn about available dispute resolution bodies and options for resolving complaints related to online purchases with the possibility of reaching an out-of-court settlement. To access this information, please visit here.

Changes to This Policy

We may update this policy from time to time by posting a new version on this page. Please check back periodically to review any changes.

Contact Us

If you have questions about this privacy policy or the information we hold about you, please contact:

Barking Springs Dog Ranch

2505 Caldwell Lane Del Valle, TX 78617

Phone: (512) 444-9000 (call or text)

Email: barkingspringsinfo@gmail.com